WildHive Studio, LLC

Refund Policy

Effective date: September 15, 2025
Last updated: September 15, 2025

Digital Products & Templates

All sales of digital products, including website templates, social media templates, and other downloadable resources, are final and non‑refundable once access is granted.

Courses

For the One Week Web Designer (OWWD) course, we offer a 30-Day Do the Work Guarantee:

  • If you complete the coursework, implement the lessons, and still do not feel confident about creating and selling your One Week Website offer, you may request a refund within 30 days of purchase.

  • Refund eligibility requires submission of completed coursework showing genuine effort and implementation.

  • This guarantee is designed for action-takers. If you purchase with no intent to implement, you are not eligible for a refund.

  • To request a refund, email whitney@wildhivestudio.com within 30 days of purchase with your completed work.

If approved, we will process the refund to your original payment method. Please allow up to 10 business days for processing.

Services

Service retainers and VIP intensives follow the cancellation policy outlined in the applicable services agreement. Unless otherwise stated, service retainers are non‑refundable once work has begun.