WildHive Studio, LLC

Terms of Service for Online Courses, Digital Products, and Services

Effective date: September 15, 2025
Last updated: September 15, 2025

Important notice: These Terms contain a binding arbitration provision and class action waiver. By purchasing, accessing, or using any WildHive Studio, LLC product or service, you agree to these Terms.

1. Acceptance of Terms

By visiting wildhivestudio.com or any related pages, purchasing a product, enrolling in a course or masterclass, registering for a webinar, joining a community, or otherwise using content or services from WildHive Studio, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms and by our Privacy Policy and Terms of Use (collectively, the "Agreement"). If you do not agree, do not access or use our offerings. You must be at least 18 years old and capable of forming a binding contract.

2. Offerings Covered

These Terms cover:

  1. live and recorded webinars, masterclasses, and challenges;

  2. the One Week Web Designer course and related programs, communities, and coaching calls;

  3. digital products and templates (including but not limited to website templates, social media templates, planners, PDFs, worksheets);

  4. services such as consulting, VIP intensives, and custom design work.

3. Account & Access

  • You may need an account to access certain products. You are responsible for safeguarding your login credentials and for all activity under your account.

  • You may not share, sell, transfer, or otherwise allow any third party to use your login or access. We may monitor access patterns to enforce this restriction.

  • We may suspend or terminate access for suspected violations of this Agreement without refund.

4. License to Course and Digital Materials

Unless otherwise stated in a separate signed agreement, all course content, recordings, templates, documents, and related materials are licensed, not sold, to you for one seat under a limited, revocable, non‑exclusive, non‑transferable license solely for your personal business use.
You may not copy, reproduce, publish, share, distribute, transmit, upload, post, resell, sublicense, reverse engineer, create derivative works from, or otherwise exploit the materials. Team or agency seat licenses require a separate written license from us.

5. Intellectual Property

All content is owned by WildHive Studio, LLC and/or its licensors and is protected by U.S. and international copyright, trademark, and other IP laws. No transfer of ownership occurs. All rights not expressly granted are reserved. Use of our trademarks, including WildHive Studio, One Week Website, and One Week Web Designer, requires our prior written consent.

6. User Content; Testimonials; Feedback

If you submit comments, homework, testimonials, reviews, images, or other content ("User Content"), you grant us a worldwide, perpetual, irrevocable, royalty‑free license to use, reproduce, display, publish, and create derivative works from the User Content for marketing, educational, and operational purposes, in any media now known or later developed, with your name, likeness, and professional title if provided. You represent you own or control rights in your User Content and that our use will not infringe any third‑party rights.

If you participate in live coaching calls, Q&A, or community discussions, you may be recorded. By attending, you consent to audio/video recording and to our use of the recordings as described above.

7. Payment, Plans, Taxes, and Chargebacks

  • You agree to pay the fees posted at checkout using an approved payment method. Prices are subject to change prospectively.

  • If you choose a payment plan, you authorize us and our processors (e.g., Stripe, PayPal) to automatically charge your payment method for all scheduled installments until paid in full.

  • Late payments: If an installment fails, you must provide a new payment method promptly. We may assess a late fee after a 3‑day grace period and suspend access until the account is current. Past‑due balances beyond 45 days may be sent to collections.

  • Chargebacks: You agree not to file or pursue chargebacks for services or digital goods delivered. If you initiate a chargeback, we may revoke access immediately, and you remain responsible for the full balance plus any chargeback and collection costs.

  • Taxes: Prices exclude all applicable taxes. You are responsible for any sales, use, VAT, GST, or similar taxes that we are not required by law to collect.

8. Refunds and Cancellations

Digital Products: Unless otherwise stated at checkout, all sales of digital products and templates are final and non‑refundable once access is granted.

30‑Day Do the Work Guarantee (Courses): For the One Week Web Designer course, we offer a 30‑day refund policy. If you go through the course, complete the work, and still do not feel confident about creating and selling your One Week Website offer, you may request a refund within 30 days of purchase. Refunds are contingent upon submission of completed coursework showing that you engaged with and implemented the program. This guarantee is designed for action‑takers. If you purchase the course intending only to “peek inside” without implementing, you are not eligible for a refund.

If you do the work and it’s not a fit, we’ll honor your request—no hard feelings. To initiate, email whitney@wildhivestudio.com within 30 days of purchase with your request and completed work.

Services: Service retainers and VIP intensives follow the cancellation policy outlined in the applicable services agreement.

9. Course Duration; Access Window

Unless otherwise specified at checkout, course access is provided for the stated program term. We may update, replace, or retire modules or platforms from time to time. "Lifetime access" means access for the lifetime of the program, not your lifetime, and may be provided via updated delivery platforms at our discretion.

10. Community Guidelines

You agree to engage respectfully in any community spaces. Harassment, discrimination, spam, self‑promotion, illegal conduct, or sharing of others’ materials without permission is prohibited. We may remove posts or revoke access for violations without refund.

11. Earnings, Results, and Professional Disclaimers

We do not guarantee results or income. Your success depends on many factors including your skills, effort, market conditions, and client demand. Any case studies or testimonials represent individual experiences and are not typical or guaranteed. Nothing provided is legal, financial, tax, or medical advice. You are responsible for your own professional and business decisions.

12. Third‑Party Tools and Links

Our materials may reference or integrate third‑party tools and services. We are not responsible for those services, their uptime, pricing, or policies. Your use of third‑party services is governed solely by their terms.

13. Limited Warranty; Disclaimers

Digital content and courses are provided as is and as available. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non‑infringement. Some jurisdictions do not allow limits on implied warranties. If a limited service warranty is expressly offered in a separate service contract, that written warranty will govern that service.

14. Limitation of Liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of the offerings, whether based in contract, tort, or any other theory, even if we were advised of the possibility. Our total liability for any claim will not exceed the amount you paid to us for the offering giving rise to the claim in the 12 months preceding the event.

15. Prohibited Uses

You may not use our offerings for any unlawful purpose, to solicit others to perform or participate in unlawful acts, to violate any international, federal, state, or local regulations, rules, laws, or ordinances, to infringe upon or violate our intellectual property rights or the intellectual property rights of others, or to upload or transmit viruses or malicious code.

16. Termination

We may terminate or suspend your access at any time, without refund, if we reasonably believe you have violated this Agreement or applicable law, or if nonpayment occurs. Sections that by their nature should survive termination will survive, including IP, license restrictions, disclaimers, limitations of liability, arbitration, and indemnification.

17. Indemnification

You agree to indemnify, defend, and hold harmless WildHive Studio, LLC and our owners, directors, officers, employees, contractors, and agents from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of this Agreement, your misuse of the offerings, or your violation of any law or third‑party right.

18. Dispute Resolution; Arbitration; Class Action Waiver

  • Informal resolution: Before filing a claim, you agree to first try to resolve the dispute informally by emailing whitney@wildhivestudio.com with a description of your claim. If we cannot resolve the dispute within 30 days, either party may initiate arbitration.

  • Binding arbitration: You and we agree to resolve all disputes through final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this agreement to arbitrate. Arbitration will be conducted in Franklin County, Ohio, or via remote video at the arbitrator’s discretion.

  • No class actions: You may bring claims only in your individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.

  • Exceptions: Either party may seek injunctive or other equitable relief in a court of competent jurisdiction for infringement or misuse of intellectual property or breach of confidentiality.

19. Governing Law; Venue

This Agreement is governed by the laws of the State of Ohio and the United States, without regard to conflict of law principles. Subject to the arbitration clause, the exclusive venue for any permitted court action is the state or federal courts located in Franklin County, Ohio, and you consent to personal jurisdiction there.

20. Modifications to the Offerings or Terms

We may update our offerings, platforms, and these Terms from time to time. Material changes to these Terms will be indicated by updating the “Last updated” date above. Your continued use after changes become effective constitutes acceptance of the updated Terms.

21. Communications; E‑Sign Consent

You consent to receive transactional emails and notices related to your purchases and account. If you opt in to SMS or marketing emails, you agree to the applicable program terms and to our Privacy Policy. You consent to use of electronic signatures and records in connection with transactions with us.

22. Severability; No Waiver; Assignment

If any provision is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver. You may not assign this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of assets.

23. Force Majeure

We are not liable for any delay or failure to perform due to events beyond our reasonable control, including acts of God, epidemics, wars, terrorism, labor conditions, governmental actions, internet or hosting failures, or power outages.

24. Contact

WildHive Studio, LLC
Email: whitney@wildhivestudio.com
Mailing address: [Insert current business mailing address]

Program‑Specific Addendum: One Week Web Designer (OWWD)

  • Access window: Access to OWWD core curriculum is provided for the program term stated at checkout.

  • Live calls: We host approximately 12 live group calls per year. Dates are subject to change. Calls may be recorded and added to the portal. Attendance is not guaranteed to produce results.

  • Community: Access to any private community is for enrolled students only. No recruiting, spam, or solicitation.

  • Templates & scripts: Included templates are for your business use only and may not be redistributed or sold.

  • Earnings disclaimer: We do not make income guarantees. See Section 11.

Acknowledgment

By purchasing, accessing, or using our offerings, you acknowledge that you have read, understood, and agree to be bound by this Agreement.